We love making our customers happy! Below are messages we've received from our customers.
If you would like to send us your
experience with Diamond In The Rough Jewelers, please use the form below.
"Kostas and Sofia always provide excellent customer service for all of my jewelry needs. They designed and created a beautiful wedding ring for me that both my husband and I love. My ring's unique and stunning design showcases the attention to detail that is put into their jewelry. I often get compliments on how beautiful my ring is, which is a true testament to Sofia's design ability and Kostas' craftsmanship."
Nancy Batishill, Grand Blanc, MI
"Kostas and Sofia at Diamond In The Rough
Jewelers had great ideas on how to transform my old engagement
ring! They replaced the solitaire with a gorgeous tourmaline. Then, they showed me a catalog
with beautiful pendant settings for the diamond solitaire. On my own, I would have picked something perhaps a little too
traditional, but thankfully Sofia pointed out a more modern setting. I
love receiving compliments on my stunning ring and necklace.
Thank you, Kostas and Sofia!"
Mary Suski, Grand Blanc, MI
"I purchased my fiancée's engagement ring from Kostas and Sofia and could NOT
be happier!!! The ring is STUNNING! My fiancée absolutely LOVES it and
continues to tell all of her friends that she has never seen a more beautiful
ring - and that is a tribute to Kostas and Sofia. I selected a ring from their
signature collection and was treated like family. They have made a lifelong
costumer in me and I HIGHLY recommend them to anyone interested in fine
jewelry. It truly was a wonderful experience."
Jason Slattery, Flushing, MI
"I go to Diamond in the Rough for all my jewelry needs! Kostas and Sofia helped me design a beautiful ring for all my meaningful stones that came from other broken rings. It has become a conversation item. They helped me sort through my mother's jewelry after her passing for appraisal purposes. You always are greeted with a friendly smile and know that you are getting the best service at Diamond in the Rough."
Della Becker-Cornell, Grand Blanc, MI
"I purchased my fiancé's wedding band from Diamond in the Rough Jewelers. The quality of the ring is spectacular. We had a great experience meeting Kostas and Sofia. My fiancé is so excited for our wedding day so he can finally wear his ring. They were even able to engrave our wedding date on the inside of his band so he never forgets our anniversary! Thank you so much!"
Alison Boe, Atlanta, GA
"When Josh and I began our search for the perfect wedding ring, we quickly realized the ring selections and sales approach at national jewelry stores was not what we envisioned. We knew after our first discussions that the family owned Diamond in the Rough would treat us like a part of their family and design a beautiful ring that not only would showcase the center stone but compliment our style and taste. The attention to detail, communication, price and experience was exactly what we had hoped for. Thanks! Kostas and Sofia for making the perfect ring for us and being a part of our lives."
Mindy Woodyard, Pheonix, AZ
"Kostas and Sofia are not only wonderful business owners, but friends. We just celebrated our wedding, so we were "regulars" before the wedding. Kostas designed my wedding ring, and another ring given as a gift, and I couldn't be happier. We will definitely be back, and have referred them to our family and friends. Many thanks!"
Michael and Gina Olivo, Chicago, IL
"Kostas. Thank you so much for the quick repair and polishing of my engagement ring and wedding band. I was so pleased to have it repaired while I waited. My husband was with me and found the beautiful 7 emerald stones and cross that you made. I guess it was meant for me, as he picked out for our 14th wedding anniversary present. I am so pleased with it and am wearing it faithfully. I have already received many compliments of its beauty. I again I thank you for your superior attention. I will see you again when I come back to town. Blessings to you and Sofia."
Sha Gomez, Berkeley Springs, WV
"The engagement ring that my fiancé bought at Diamond in the Rough is absolutely stunning – it came from Sofia’s custom design collection and is one of the most unique rings I’ve ever seen. Not only do I love the ring, but so do my family, friends and coworkers! I’ve been stopped in stores, restaurants, and even in meetings for commentary and accolades on how gorgeous the ring is. A true testament to the quality of work that Sofia and Kostas produce. I’ve been engaged for 9 months now and still find myself staring at the beauty of the ring. I know that we’ll have it for generations in our family. Thank you!!!"
Katie Bonanno, Alexandria, VA
"Kostas and Sofia have been great. From general jewelry gifts, to a custom designed engagement ring and wedding set. Personal service sets Diamond in the Rough apart from any other jeweler. Ultra high quality customized jewelry with a personal touch takes the experience to the highest level!"
Eric and Mandy Hense, Flint, MI
"My husband and I searched for months for a new setting for my pear shaped diamond. The minute we walked into Diamond in the Rough we were warmly welcomed by Sophia and Kostas. That was the end of our search! They helped us customize one of their settings using my pear shaped center stone and some of the princess cut diamonds from my original wedding band. Combined with the many diamonds in their pave setting, this is the most beautiful ring I could have ever imagined! I receive compliments on it daily! I am highly recommending Diamond in the Rough to everyone I know. Thank you Sophia and Kostas!!"
Brigid Hennessey, Davison MI
Kostas and Sofia were the most
helpful and friendly people to do
business with. I could not have been
any more pleased with help in
choosing our ring. They resized my
wifes ring and just made it look
beautiful. There workmanship is
second to no one. Not only did they
meet every need I wanted, they help
us make sure our investment was
insured and protected. They have any
future Jewelry purchases I ever make
or need repaired. Thanks for such
Richard Gollar - Grand Blanc, MI